FAQ

What is a printable?

A printable is a file you can download and print on your home printer (or get printed elsewhere). They are great for DIY decoration for parties, events, classrooms or craft projects.

How will I receive my files?

Your editable .PDF files will be emailed to you when you place your order. 

How do I edit my files/printables?

Great news! Our editable files allow you to change the words, font size, and font colour without fancy editing software.

Your files are best edited through Adobe Acrobat Reader (Free to download online here. You DO NOT NEED the paid Acrobat Pro version). 

Can I edit my files on a smartphone?

No. You can download, edit and print the files from a laptop or desktop. 

Where can I print my files/printables?

Most of our files are made to fit an A4-sized sheet of paper so they can be printed on your home printer. 

If you do not have a home printer, We highly recommend Officeworks for printing here in Australia. Many of our clients also like to use Vistaprint online.

What type of paper should I use?

We recommend using approximately 200-250 gsm for most products. Just double check what paper types your printer can take first.

You can also print our designs on adhesive label paper and turn them into stickers. If you get an A4-sized label sheet, you print and cut the designs out, then stick them where you need them. This works great for our pantry labels, too.

The colour looks different on my screen from the print. Is it right?

The colours you see on your screen may differ slightly from the actual print colour. Colours may also vary depending on what type of screen you are looking at (e.g., laptop/desktop, iPhone, iPad, tablet, etc.)

The type of printer you use will also affect the look of your print. Laser and inkjet printers work very differently. We have written a blog post here to help you further with this.

I emailed you a few days ago and am still waiting to hear back. When will you reply?

Please check your junk folder if you have not heard from us within 48 hours of sending your email. Also, we are based in Australia, so please be mindful that we may receive your email when we sleep and be unable to answer immediately. 

I was looking for a design I can't find in your store.

We are constantly designing and uploading new printable pieces. Be sure to check back often. You can email us at hello@theprintableplace.com.au to see what designs we may have in the pipeline.