I want a design that isn’t offered in your store.

We are always designing new printables. Be sure to check back often.

If you require a custom design we recommend Emma from www.emmasmith.com.au. You can contact there for custom design prices. 

Where can I print my files/printables?

We highly recommend Officeworks for printing here in Australia. Also many of our clients like to use Vistaprint online too.
You can print on your home printer too if the printer will fit A4 paper. Larger designs will not be able to be printed at home unless you have a printer that suits. Most our designs are designed for A4 paper.

We often get asked about what type of paper the designs can be printed on and the answer is any type. From copy paper to heavier weight card - just be sure to check the paper types your printer can take.

The colour looks different on my screen to the print. Is it right?

The colours you see on your screen may differ slightly to the actual print colour. Colours may also vary depending on what type of screen you are looking at (e.g - laptop/desktop, iPhone, iPad, tablet etc. All effort and care is taken to ensure the colours that print match your theme.

The type of printer you are printing on will also have an effect on what your print looks like. Laser and inkjets work very differently. To help you further on this we write a blog post here.

I emailed you a few days ago and have not heard back. When will you reply?

Emails are answered every business day. If you don't hear from us within 48 hours of sending your email, please check your junk folder.